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I have tried to use major affiliate sites before, like Clickbank and Pepperjam but I guess it’s not meant to be. I could never find anything on Clickbank that I thought was a valuable product that I could believe in, and Pepperjam never responded to my initial sign up.
Commission Junction is another player in the affiliate game. I recently did a bit of investigating to find out their level of credibility. I was shocked. Commission Junction has represented Adobe and Ebay, major companies, so I expected them to be on the up and up.
Well, I’m not going to make any judgements since I’ve never used them, but I will provide you with the links to some pretty interesting information. Can you say “class action lawsuit?” Yikes.
Here’s a blogger that has complained about CJ’s unethical practices: Affiliates Scammed at Commission Junction?
The Rip Off Report calls Commission Junction a bunch of liars and thieves.
The Complaint Board has a list of unhappy campers who say they never received commission due to them.
Some say that Commission Junction is, or has been involved with affiliate programs (Shop at Home Select) that install malware on shopper’s computers.
If that’s not enough, here’s the link to their settlement details.
Even Problogger, a highly ranked site with plenty of traffic admits he’s never made any money with Commission Junction. Here is his Commission Junction Review. Some of the reader comments are particularly hostile toward CJ.
My honest advice on this one? Runnnnnnn Forrest, Ruuuuuuun!
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Here is full details about Commission Junction and one of their Advertiser (Central Desktop):
http://www.ripoffreport.com/reports/0/471/RipOff0471068.htm
If the url is not active, simply copy and past into your web browser.
Former and current Publishers of Commission Junction, if you wish to join a class action lawsuit, please contact me.
CJ is a complete scam. They terminated my account for “non bona-fide transactions” with eBay and have not paid me over $800,000 in commissions.
They won’t pay a commission until it reaches $50. I wonder just how much they’ve made on that deal??????
My frustration with them right now is that I did not receive my payment this month (my first month) and when I try to submit an inquiry, I get an error message stating that the page navigation was cancelled. So how am I supposed to get my $180?
Does anybody else reading this use Market Samurai? They integrate nicely with four different affiliate networks, one of which is Commission Junction. They are generally a product of high integrity; so I’m surprised to hear that CJ has such a questionable reputation …
@nick… so you let it get up to 800K worth of commission due to you before you made a stink? you are an incredible liar or some kind of stupid…
cj.com
account tab in-
websetting on
Site Name *
Site URL *
Description, details I know how to write
Here’s another link of a dissatisfied customer of CJ.com.
http://commissionjunctioncj.blogspot.com/
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Interesting..Recently joined CJ…Had a number of clicks over the last couple of months, but no reported commissions..anyone have any stats on expected sales vs number of clicks..thanks,dburlison
I joined cj years ago and only got a commission on my own purchases… I worked hard promoting my site.. it was a directory and I had acquired over 500 affiliates that approved my site through-j.com… directv ripped me off and refused to pay me a commission on my own purchase… I called cj right away when the commission did not show up in the back office. also, the link I put up was one directv emailed me as some affiliates did on promotions to save you the time of having to log into your cj account and retrieve the link yourself as was the way I usually did… it took a month before cj had got back to me and said they had contacted directv on my behalf and tried to get directv to pay me the commission due but said directv said it was my responsibility to make sure my links track and that the code is right… the code was right, it did not track, and when I followed up to have cj look into as to why it did not track, they had no answer… also, my neighbor went to my site and clicked an affiliate link on my site to Sears and ordered a $200 vacuum cleaner… the commission never show up on that either. I had a family member go to the site and order something and again… no commission showed up or was paid… I also had my account deactivated by them a couple times … they claim due to inactivity… when I had been promoting the site, I had over 3500 visits in one month… many return visits to certain advertisers and yet not a single commission… I then went to check my account info and I was blocked out… I had to call cj and the guy on the other end was typing frantically and then said ” I reset it, you should now be able to log in…” when I did all my tax info and name and address had been re-set and blanked out too… by the way, they can’t send you a check without that info… which was there initially, then disappeared… it was as if someone say an insider employee with access to your back office was monitoring it and since they log everyone of you log ins… they would know if you had logged in to check your commissions or not and if not, could delete them or divert them… also, it used to be in real time… they had changed that to always being 24hour delay before they would post commissions… that is, if you made a purchase say yourself and logged in to check it, it would not be posted till 24 hours later… now say you did not check your commissions for say 48 hours or two days… if they are checking every day, and know you are not, what is to stop them from deleting those commissions from your back office if they are con artists and know that you would not know unless it was a purchase you made yourself…? and what would be their motive to screw you? because the client pays them all the commissions and they in turn pay you… the only way you would know if you had a commission coming or not would be if you actively logged in a daily basis to check your back office as their was no email notification to otherwise inform you… I believe they are dishonest and cannot be trusted… the proof is in the pudding… look at all the complaints from others filed … just google “commission junction scam”
I am sorry to hear all the bad comments about CJ. I just signed up as a publisher. I think I will try it for a month or two and see what happens. Thanks for all the info!
I would have to say commission junction is a scam, because i set the minimal payment option to $50 generated some sales worth about $100 dollars and i have yet to see a check. called them on it and they tell me since i have not generated a sell in six months they have to deduct a $10 fee, so i was like ok no problem 3 months pass still no check.
Very worrisome comments here- just put up 2 merchants on my site and I am approved to add another…………..I think I will find replacement merchants for the 2 I currently have up and then delete the originals………..this is very troubling.
Sorry about everyone’s poor experiences.
I would suggest any publisher that has promoted a merchant and been refused earned commissions, email the vendor/merchant they hosted and let them know exactly why you are deleting them from your site.
Thanks again,
cjones
you do not need cj to either sell or affiliate, there’s adwords that makes that wonderfully, you can choose on what website you publish your ads or what ads you want to be published on your website. i recommend computer related since, hey, you are on a computer right now. there’s plenty of software websites, even with categories deployment, like freeware store, that is very good, where you can choose where to place your ad or link. CJ is a business model that is dieing
I personally will shut them down! They need to get what they deserve and go to hell!! I am sick of their bull shit! I’m going to make them eat my dick!
Hi, I felt identified with all these comments. I think you may be interested to know about my recent experience with CJ. Here is what I posted. http://www.netvivs.com/the-bad-experience-i-had-with-commission-junction-cj/
Commission Junction is a scam
We also had about $30 in commissions stolen from us by Commission Junction. Not a lot of money, sure, but if they do that to thousands of people, it adds up! What happened was that unknown to us, they marked our account as “dormant”, saying that we had not had a sale in 6 months. Maybe that is true, but they never notified us that our account had gone “dormant”, and without any notification whatsoever, starting deducting $10 per month for some type of fee until all of the money was gone, then deactivated our account, again without any notification to us. In the meantime, we continued to promote their links, and made at least 2 commissionable sales, which we were not credited for. Probably CJ got the commissions from the client and just kept them for themselves, since the sales were made through an affiliate link.
Bottom line is, do not trust Commission Junction – it is little more than a scam and a huge waste of your time and effort.
They are scam artist and they should be sued.
Wow, even though this is an older post, it’s still getting comments and people are still being cheated. I hadn’t realized there were this many people that CJ advertisers had stiffed. I’m going through this again now. I purchased a LCD projector for my nonprofit group and should have seen a nice commission from it. Not only have I not received that but the company won’t respond to my emails and now CJ isn’t responding either. Such a shame.
I did a little research before joining and got worried reading about all the people who’d had negative experiences with CJ. So I decided to test the service after signing up: I got a friend to make a purchase through one of my links, and see what happened. Unsurprisingly, CJ never “registered” the sale. So it’s true what everyone says: Commission Junction is a scam. Bye, bye, thieves.
They incrementally depleted my affiliate earnings till there was nothing left. I had about hundred in affilate earnings. I have promoted all kinds of affiliate networks in all kind of niches, and I mean all Kinds (Adult, Casino and many more). Nobody does what they do, and I mean no one does that. Not even the most eye brow raising Niche Affilate networks would bother doing that! Especially a company that size with tens of thousands of affiliates imagine if they did that to just 5000 affilates that is some half a million dollars of cash that they ripped off! Also there is no communication from them whatsoever in my case. They just chose not to answer about anything. Their support is lousy, an outfit their size could easily afford real phone support. They commssion junction have a kind of a lame ticket system which they answer whenever they kind of, sort of feel like.
there is a new sales video on commission junction,and the man who speaks on the video is actually a man who is banned from clickbank on a previous scam.only he calls himself by another name but uses almost identical story that he used before…the payment acceptance is not click bank or google either,so i imagine refunds will be out of the question.it is quite disgusting in actuality.my advice is stay away from this crappy system…this is a sad time of great deception and my God show us the true way to success. Good luck to all of you!
“They incrementally depleted my affiliate earnings till there was nothing left.”
Us too. They claimed we were dormant and started taking $10 each month out of our account without warning. All the while we were still earning commissions (so how we could be dormant is anyone’s guess). It’s no wonder that eBay left them. Who would want to be associated with a group that engages in such unethical business practices?
We are currently disputing it with them, but who knows?
Our advice. Avoid CJ. There are plenty of others out there.